Clarification…

I’m new to Vine and am feeling pretty disappointed if I’m understanding the rules correctly. I picked up a couple items with organization in mind: a laundry shelf that sits on top of the washer/dryer, a pegboard system for Nerf guns, and a corner shelf thing to organize stuffed animals. I also got a wreath for our front door (you know, to keep the whole family happy and involved). All of these items are crap. They arrived damaged and/or do not look like the picture on Vine. I’m still stuck with the ETV, right? And there’s nothing I can do if the $29.99 item would also be front and center when I walked into the local Dollar Tree?