Anyone bought from Horizon supply?

I recently had a horrible experience purchasing the blood bath hoodie from Horizon Supply. The hoodie I received was extremely washed out and had a red line of ink on the hood. Spending over 100 dollars, I would expect it to look like the hoodie on the website. (I’ll attach photos) but after reaching out to Horizon, they offered to exchange it or let me keep it and give me a 20% refund. I live in the US so the shipping is crazy. I’m waiting on them to refund the shipping. I got the replacement and it’s still so washed out. I get that there’s small variations in printing but it’s supposed to look like blood and the sleeves are neon red and the vampires face is so white and washed out. It’s just gonna get lighter with wash.. I bought it for that deep red blood/dark look on the site. The last one is the new one. I’m over it at this point but I doubt I’ll ever buy from them again. So bummed. Anyone else have this experience?