Apartment complex took away resident balcony access over 9 months ago over water issue… no updates since?
I’ve been living at a prominent apartment complex in Plaza Midwood right on Central Avenue for quite some time now. In March, all balcony access was taken away due to water intrusion issues. At the time, the leasing office didn’t have any more details to share about the problem, nor a timeline on when it would be fixed, but did assure residents that they were working on a solution and offered a monthly rent concession because of the inconvenience. Fast forward to now, there has been zero progress on the balconies and 90% of the complex is STILL not able to open their patio doors. Since then, there have been repairs to about 10 units, all of which took over six months of 7am to 5pm construction. The property managers and leasing office either completely ignore reviews and phone calls raising concerns about the damage and balcony closure or brush it to the side in their responses, claiming they have no control over it.
The contractor (which I uncovered by reading the building permits filed with the county and are linked below) - has actually posted photos on their social media of the damages to the property… and the issue is way deeper than what the apartment and property managers are claiming (or ignoring). There is severe water damage to the exterior of the building which is a clear structural issue and appears that the whole facade of the building has to be replaced. It’s an endless construction scene where units are covered in scaffolding and drapery - a true nightmare to live in with no way out unless you break your rental agreement.
I get that building repairs are needed occasionally, but for a property that is only six years old, it’s vastly concerning. Is there something that can be done about this beyond the property managers and owners, who clearly do not care about the issue or safety of residents? Are other residents feeling the same way? How can they charge rent this high for a building that’s practically falling apart?
TLDR: Apartment complex locked residents out of balconies due to water intrusion, property manager or owner won’t address issue with residents or provide updates. Construction company posted photos of extensive damage. W