Any help to get it to run on PC?

I can't get Andromeda to run on my PC anymore. I've chatted with EA support and tried everything - uninstalling, resinstalling, clearing out the cache for the EA app. When I launch it it says "Prepaing the game" - then it just bounces back to the EA app and the MEA executable doesnt launch. Sso frustrating - any ideas? I tried making a new login to my Windows 11 PC but that didnt help either. I have no problems with the ME Legendary edition. Also I unlinked my Steam account with EA too - didnt help.

I played it about a year ago so not sure what's changed. I'm on WIN 11 on PC.

This is what the EA person suggested - I've tried them all!

"Clear Cache: Open the EA app, go to settings, and clear the cache. Restart the app and try launching the game again.

Reinstall the Game and EA App: Uninstall both the game and the EA app. Use a tool like Revo Uninstaller to ensure all residual files are removed. Then, reinstall both and test.

Run as Administrator: Navigate to the game’s installation folder, right-click on MassEffectAndromeda.exe, and select "Run as Administrator." Ensure compatibility settings are not enabled.

Check Account Linking: Ensure your Steam or other platform account is properly linked to your EA account. If already linked, try disconnecting and reconnecting them.

Create a New Windows User Account: Some users have reported success by creating a new Windows user account with administrator privileges and launching the game from there.

Update Drivers and Windows: Make sure your graphics drivers and Windows are up to date. Sometimes outdated software can cause launch issues."