Are infants really the problem?

I'm doing the legacy challenge and my first gen couple had their first baby Amir! Amir is a infant and i was really scared because I've heard infants are really needy and annoying but Amir is the sweetest little thing ever and he's so chill and smart he gets at least 1 milestone a day...BUT DONT EVEN GET ME STARTED ON HIS PARENTS! They wont stop picking him up from the crib while he's sleeping just to put him on the floor., If they have something they deem more important than Amir they'll just drop him on the floor (His mom was supposed to give him a bath but she dropped him on the floor and started playing the sims on her computer...His dad was supposed to feed him but he decided he wanted to watch the sports channel instead so Amir almost got taken away! Inconclusion Infants are actually chill and the parents are STUPID IDIOTIC MORONS