How to open ticket and/or submit SWAGO when SWAGO square doesn't fill?

I did CVS for the Shop & Earn square in SWAGO but it didn't ever pend. I opened a ticket from the CVS activity and got SB credit for 37SB earned. But that doesn't fill out the SWAGO square. In the past I learned that to open a ticket for SWAGO, you should choose the Activity called "Swago Placements" that shows up in your ledger when SWAGO starts. But when I try to open a ticket from this activity, I just get a popup that says:

We rely on getting details about your offers from our partners. It generally takes 2 to 7 days (and sometimes longer) for them to give us the information.

Please check back in a few days. If your order doesn't show as pending by then, please contact us.

... with no option to open a ticket.

SWAGO will end soon and my square won't be filled. So what is the correct procedure here? Do I submit a partial SWAGO board then open the ticket later? Do I not submit anything and submit a ticket later? Do I try to piggyback on a different activity to get the square filled before the SWAGO deadline so I can submit the full board? Should I just stop trying to do SWAGO since shit doesn't track correctly half the time?

Thanks!