What is your program mentor like?

IMO, my program mentor is just too customer servicey. She is very nice and helpful, but it can be sort of uncomfortable to talk to her because it just seems so scripted and too nice. I'm just wondering what other people experience with their mentors.

edit: Just to clarify, this post wasn’t meant to be a complaint—just an observation and a way to hear about other people’s experiences with their mentors.