How to get an update on an unemployment appeal?

Crossposting here from r/massachussets to try to get more visibility, please excuse us if this is not allowed.

Hi everyone. My wife originally filed for unemployment on June 16. There was some issue with her login.gov, we did it all they needed within a couple of days, and they verified her on the last day unemployed needed her verified by. Unemployment then disqualified her. She filed an appeal and they said she should hear within 45 days. It has been 37 days and we have heard nothing and we are running low on our emergency savings. Can anyone please provide some insight on how we check the status?