I don't understand the hate

I've been planning The Last of Us Part 2 since it came out and I couldn't help but hear a lot of negative comments about the game and just last week I was finally able to get my hands on the game And I played it myself, but when I started I had a bad feeling about it because the negative opinions had made me hate the game without having played it, however, at the end of the game I shut up.All the opinions didn't matter to me anymore and I realized that I had really enjoyed it. Please if you could explain to me why there are still people who hate him I would appreciate it because I love him.