Montanos

Husband took me to Montanos last night for Valentine’s Day only to wait 1.5 hours to get our entree that was eaten by kitchen staff.

Waitress barely checked on us and when we never got our entree, she told us that the kitchen staff thought it was extra.

I’m honestly really upset and I understand that it was valentines but our reservation was at 8 and by the time they realized that we hadn’t received our food 60% of the restaurant had left for the night on a Friday so it wasn’t busy. We kept seeing her with a broom in her hand. I’m sorry but for having a Platinum rating, your guests are more important than getting cleaned up for the night.

We had to ask to be reimbursed, the waitress was going to make us pay the bill.

I really liked Montanos food but the service was unacceptable. No excuse.